Company Overview
Guzman Advisory Partners (GAP) is a boutique law firm offering outsourced in‑house counsel services to investment managers and family offices. Staffed by entrepreneurial former in-house lawyers, GAP builds agile legal solutions in a cost-sensitive, fast-evolving industry.
Challenge
As a growing boutique firm, GAP needed reliable IT to support fast decision-making and client services. Their previous provider couldn't keep pace with their growth, delivering slow, reactive support with unpredictable costs.
Our Solution
- Flexible, Predictable Pricing
We designed pricing packages that scale with demand, giving GAP control over IT spend and avoiding billing surprises. - Rapid-Response Support Desk
Our 24/7 helpdesk cut turnaround times, ensuring legal teams could work uninterrupted even under tight deadlines. - Security and Compliance Support
With a focus on highly regulated clients, we introduced proactive monitoring, scheduled updates, and best-practice configurations to safeguard their operations. - Strategic Planning & Scalability Guidance
Regular check-ins help align IT growth with business needs—ensuring technology moves at the pace of GAP’s evolving service model.
Impact (First Year)
| Metric |
Result |
| IT Cost Volatility |
Stabilized with predictable tiered packages |
| Support Response Times |
Faster turnaround during critical work |
| System Stability |
Improved via proactive maintenance |
| Firm Agility |
Better able to pivot and scale without tech friction |
Testimonial
"Partnering with Two Factor has brought clarity and reliability to our operations. Their flexible pricing and fast support empower us to deliver exceptional service to our clients without worrying about tech setbacks."
Why It Works
- Scaled-to-fit pricing aligns with boutique business model
- Proactive support removes friction during growth
- Security underpins trust for regulated clientele
- Strategic IT enables firm expansion without lock-in
Comparison with Stock Legal Format
Each case follows the structure:
- Company Overview – Clear description of services and target clients
- Challenge – What wasn’t working before
- Our Solution – Tailored services we provided
- Impact – Quantifiable outcomes
- Testimonial – (Reconstructed from your briefing)
- Why It Works – Key strategic takeaways
